FAQs

FAQs

1. Do you ship internationally? Yes, the works shown here can be shipped to most countries worldwide. Customs duties are outside my scope however I do work hard to make sure all forms etc are filled correctly to ensure as smooth a shipment as possible.

2. What forms of payment do you take? UK bank transfer (preferred but only available via manual orders (send me an email)), credit/debit card and Paypal are both options from this platform. All prices quoted are in sterling (GBP).

3. Can I visit your studio to look at a work myself? With prior arrangement studio visits are usually possible; my studio is in North London. Please email me for more information. Please note that masks and social distancing remain requirements of my studio building.

4. The work I wanted is 'sold out', will you be making another one like it? Short answer 'maybe!'. Please contact me by email for more information. I do take on commissions from time to time for works over 100cm in size.

5. Where are your larger works - I don't see them here? My works of 100cm and over are usually not listed on this platform because the packing/crating and courier/shipping etc costs cannot be calculated accurately here. To see my larger works and to enquire about them please go to my website here.

5. When is your next 'real life' show? To keep most up to date with upcoming shows please follow me on Instagram @katetrafeli. I do also try to update my website with show information.

6. Will you be offering any more #artistsupportpledge works? Please follow me on Instagram for any updates on this matter. I am very thankful for all those who support my work incuding through past #artistsupportpledge acquistions: thank you!

KAT